Shipping policy
🚚 SHIPPING POLICY
Shipping Policy
1. Order Processing
- Orders are processed after payment confirmation
- Processing time is typically 1–2 business days
2. Shipping Methods
We ship within the United Kingdom and internationally using trusted courier services.
Shipping options and costs are displayed at checkout.
3. Delivery Times
Estimated delivery times:
- UK: 1–3 business days
- Europe: 3–7 business days
- International: 5–10 business days
Delivery times are estimates and not guaranteed.
4. Shipping Responsibility
- Risk transfers to the customer upon dispatch
- BY Peptides is not responsible for delays caused by:
- Couriers
- Customs
- External factors beyond our control
5. Customs & Import Duties
International customers are responsible for:
- Customs clearance
- Import taxes or duties
We are not responsible for shipments delayed or seized by customs.
6. Incorrect Address
- Customers must ensure shipping details are correct
- We are not responsible for lost shipments due to incorrect addresses
7. Lost or Damaged Packages
If your order arrives damaged or is lost:
- Contact us at info@bypeptides.co.uk within a reasonable timeframe
- We will review each case individually
8. Returns
Due to the nature of our products:
- All sales are final
- Only defective or incorrect items may be eligible for replacement